Hotel Casa Canabal by Faranda Boutique

The hotel is in a very good location, and the staff is very attentive. The rooms are very clean and spacious, though they had a slight musty smell, which is understandable given the humidity in the area. However, the windows do not face outside, making the rooms quite dark. The pool is extremely small. Breakfast was good, but it would be nice if they included more traditional Colombian dishes. The spa service could be improved—we had a facial, but the staff didn’t explain the process or the products being used. At the end, they didn’t provide any recommendations, such as whether it was safe to be in the sun afterward. Overall, a good experience with some areas for improvement.

Wonderful stay!! Casa Canabal is a beautiful boutique hotel in the middle of the Getsemani district. My husband and I did a short vacation to Cartagena and another location along with 3 other couples, and I was responsible for choosing the hotel. Research led me to Casa Canabal...what a great choice! We were all extremely happy with this lovely hotel The rooms are clean and the bed is very comfortable. The hotel is literally in the middle of Getsemani, and there's easy access to everything, especially restaurants. But what makes this hotel stand out is its people. The staff is lovely. So friendly, professional, and attentive, every one of them. We received excellent service overall. Although our Spanish was limited, we were able to communicate because they were so attentive and eager to help. They went out of their way to make our stay fantastic, whether it was arranging our airport pickups or having sandwiches ready for us to take on the morning of our departure. We had an early flight and missed the hotel breakfast. Special thanks to Rosmy, She's a gem. Also to Affonso and Juan in the restaurant. I can't say enough about the staff. I highly recommend Casa Canabal.

I LOVED EVERYTHING about this property! As soon as you walk in from a long day of travel and busy streets of Getsemani, you’re walking into an oasis. The staff is there to greet you and the check in process was easy. Check is not until 3 so they stored our luggage and we went to grab lunch. The exterior doors of the hotel is always locked so we felt safe. Whenever you need to enter, they’re always there to let you in. Some do not speak much English, but they are very helpful and accompany. The room was perfect and so so clean! Cleanest hotel I’ve been to to be quite honest. Everyday, they came to refresh our room. We stayed in the deluxe double and they are queen beds. The WiFi works 24/7, the pool is always clean, and at night, we settled in watching Netflix (smart tv). I would book 10x again!

Everything - an oasis in the middle of Getsemani . Staff were excellent. Bed very comfortable- lovely cool room . No windows a plus in my opinion - very quiet , high ceilings made room very airy . Breakfast very good , lovely service . 24 hour reception very secure

Everything was perfect from the staff to the room, to the service. The cherry on the cake is the free storage’s luggage for a maximum of 3 days. This allowed us to spend 3 days in the Rosario island avoiding any extra luggage than a bikini and a flip flop 😄 A special thank goes to Alfonso who was always smiling and professional!